Prime Collision Center
155 Rivermoor Street
West Roxbury, MA 02132
Contact Us:
(617) 469-3000

Every vehicle is completely sanitized after your repairs are completed.

Welcome to the Boston Prime Collision Center!



Does your new Toyota or used car have a small dent or scrape on its door? Was your vehicle involved in an accident that damaged the bumper? For full-service auto repair and restoration, trust the team at Prime Toyota - Boston. You can request any of the following auto repairs at the Prime Boston Collision Center: body and paint repair, paintless dent removal, auto-refreshing, bumper refinishing, and full-detail reconditioning.

Learn More About What to Do After a Collision

Being involved in a collision is a stressful experience for any Massachusetts driver. That's why the experts at Prime Toyota - Boston make the repair process simple and stress-free. From assessing the damage to providing a reasonable estimate, we're here to restore your vehicle to its pre-collision condition. If you were in an accident, contact 911 to establish a documented report. Gather the other driver's information and contact your auto insurance company to file a claim. Finally, reach out to Prime Toyota - Boston to schedule a collision repair

Describing Damage Severity

We have three categories that we use to assess vehicle damage at Prime Toyota - Boston. Minor damage includes small dents, scratches, and scrapes. Large dents and damage to multiple body panels are what we label as moderate damage. Major damage, which needs to be addressed immediately, is significant frame damage and deployed airbags. If you're unsure which category your new or used vehicle falls into, contact us today!

Your Collision Repair Questions Answered

Which Repairs are Covered By Insurance?

Typical insurance plans cover vandalism, weather damages, animal strikes (limited to glass claims), and single or multi-vehicle accidents. We urge you to contact your automotive insurance provider to find out the details of your policy.

How Long Does Collision Repair Take

Whether it's minor, moderate, or major damage, the timing of your collision repair will vary at Prime Toyota - Boston, serving Dedham, MA. The timeframe also varies based on the availability of replacement parts. A collision specialist will provide you with accurate updates and answer any questions about the repair process.

Do You Provide Towing Services?

Absolutely, Prime Toyota - Boston works exclusively with a local towing company that will provide around-the-clock service to West Roxbury, Boston, and Dedham drivers. Contact us for additional details.

Do You Offer Assistance with Alternate Transportation?

Prime Toyota - Boston has alternative transportation solutions for Massachusetts customers. Contact us to learn more about shuttle service, onsite and off-site rental vehicles, and pickup and delivery. Let us know which transportation option works best.

How Will I Know When My Vehicle is Ready?

We will keep you updated on when we've finished repairs on your car, truck, or SUV. You can expect a phone call when it's time to collect your Toyota Tacoma from Prime Toyota - Boston near Dedham and Boston.

Is There a Warranty for Repairs?

Yes, Prime Toyota - Boston stands behind quality auto repairs by offering a warranty. There's a Lifetime Repair Guarantee for as long as you own your Toyota.

Do I Need to Physically Bring My Vehicle In to Get an Estimate?

You may or may not need to bring your Toyota Highlander to Prime Toyota - Boston for a collision estimate. Depending on the repair, you may be able to receive a virtual estimate. Contact Prime Toyota - Boston, and we'll let you know whether you should bring your damaged vehicle to our West Roxbury collision center. All collision estimates are free of charge.

Prime Collision Center
155 Rivermoor Street

West Roxbury, MA 02312
Contact Us: 617-469-3000

Collision Center Hours

Monday8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday Closed
Sunday Closed

  1. Prime Collision Center - Boston

    155 Rivermoor Street,
    West Roxbury, MA 02132

    • Sales: (617) 469-3000
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